Small Business Leadership: Principles for Today’s World


David Carver, leadership expert from Greenfield, Indiana joins us to talk about Leadership Principles for Today’s World

Here is a transcript:
Ryan:

So at this time I’d like to switch gears and introduce our speaker today who we actually connected through LinkedIn here a few months ago in part of our effort to make sure that we’re inviting a great speakers into the group who have topics that everyone here would find value, and I’d like to.

Ryan:

Introduce everyone at this time.

Ryan:

David Carver, who’s going to share with us some time tested leadership principles so David, you have the floor.

David:

OK, let me see if I can get this done correctly.

David:

Can you see the screen?

David:

Alright cool working good.

David:

As I was telling Ryan before we got talking to everybody that was on the call.

David:

I haven’t, I didn’t tell Ryan this, but I probably should have, but it’s kind of nice to know because I think there’s some other people on the call that are pretty close to me in the.

David:

Age I’m 50.

David:

Seven years old I started working when I was 16.

David:

I’ve been in business protecting my state.

David:

My country.

David:

I was prior law enforcement, Indianapolis Police Department.

David:

Years ago, retired in 90.

David:

Nine prior military to that I’ve served two different branches in the military was in the Air Force once for four years.

David:

Got a degree in psychology, came out of the Air Force. Went into the Marine Core Reserve program as an intelligence officer and worked out for 22 years till I tore up my knee playing a Gus Macker basketball in Muncie, IN.

David:

After that, I think I couldn’t qualify for the fitness runs anymore, so.

:

Right?

David:

I decided I wanted to do something a little different when I got out of retire or out of law enforcement.

David:

And I got hired into the pipeline industry, which was where I got a lot of my training expertise from.

David:

I taught police fire Emergency Management programs all across the United States to most of your major police departments, fire departments, Emergency Management directors, those kinds of people that experience led me a completely different direction.

David:

When I got out of that experience, I went into retail, which is a huge difference from anything I’ve ever do.

David:

In the world, our retail, I’ve had multiple positions, but the one that kind of brings me to why I’m here today and why.

David:

I told Brian I would help out.

David:

Was I got one of the best retail jobs I’ve had in the last eight years.

David:

About a year ago, I LED a really successful sales team for an Intel sales program.

David:

I had sales trainers from the East Coast working out of Pittsburgh PA all the way through New Jersey, selling in some of the largest box retail stores in the can.

David:

Treat we were the 14th.

David:

Selling program in the country.

David:

#14, we ended up #5 in just a.

David:

Year they’d never been able to get that market done, and it was kind of strange folks ’cause you guys are all entrepreneurs.

David:

You’re all business minded.

David:

You guys probably will get most of the principles that we’re going to talk about.

David:

In a.

David:

Few minutes, but one of the questions that was asked to.

David:

Me was how is?

David:

It a guy like you is so successful.

David:

And and we’re not getting that from anybody else.

David:

One thing I thought was there was an age difference.

David:

You know I had a lot of worldly experiences behind me and I think when you get to be a certain age and you go through through some things and I’ve been through cancer, I testicular cancer once and I’ve had skin cancer twice since then.

David:

So I’ve been through cancer three times in my life.

David:

I think when you get some of those.

David:

Realizations that life isn’t yours to control.

David:

You’d only have so much time left on on planet Earth, and you got to try.

David:

To give back.

David:

Those are the things that I started thinking about and.

David:

I thought well.

David:

How do I go about doing that?

David:

So one of the things that I noticed in retail that I didn’t really care for was there isn’t much leadership taught on the retail side.

David:

Basically, there are large companies out there like the Intel of the world and some of the big box retailers that think everybody is interchangeable.

David:

We can just.

David:

Go out and.

David:

Find anybody plug that person into that program.

David:

And you know that’s a style of leadership, but it’s top down leadership and it really doesn’t work well when you’re.

David:

Trying to sell.

David:

Uh, So what? I tried to do was I took the 18 to 25 year olds that were working for me or with me and and tried to teach them some leadership skills and to pass along what I learned over the last 2025 years or so in the corporate world to get them a little bit better so.

:

I tell you all that.

David:

Because it’ll give you a little bit of.

David:

An idea where this presentation is from.

David:

It’s fairly basic.

David:

I I like to read a lot.

David:

I spend a lot of time reading.

David:

I read philosophy quite a bit.

David:

I’m a biblical scholar as well.

David:

I probably read through the Bible probably 7 different times, but I will tell you this, I’m not one of those guys that has that.

David:

Eidetic memory where I can quote Scripture if you talk about it, I can go through it.

David:

But yeah, I understand all the concepts, I just I don’t remember the scripture as well.

David:

I just don’t have that kind of mindset.

David:

But anyway, today’s program we’re going to talk about small business leadership and and I call it principle for today’s world.

David:

One of the biggest for me is I’m I’m a John Maxwell convert.

David:

Got into Maxwell years ago and I think it it helped me in my career and it and it helps me now with what I’m doing in the recovery program which is to get people to think about their own development and what it means to be a leader.

David:

And what it means to have people following you, the one that’s up on the screen now is is the biggest quote.

David:

It’s kind of a summary quote.

David:

That Maxwell put out.

David:

I use it on my LinkedIn page quite a bit. I believe in the 21 laws.

David:

Of irrefutable irrefutable laws.

David:

Leadership by far.

David:

In fact, I actually have a copy of it on my desktop, so whenever I’m sitting here in front of my computer, if I’m stuck, I’ll go to the 21 laws and and try to think about it.

David:

So I encourage anyone that’s trying to build their leadership skills start their Maxwell’s 21 laws were fantastic. This quote to me means probably more than anything, and I think.

David:

You know, for you if you go through that quote and kind of use it as a personal mantra on a daily basis, I think your leadership gets better because it gets you to start thinking about no matter what happens in the world.

David:

You know times changing and you know COVID threw us a huge curve last year.

David:

Every business changed.

David:

We all had to jump into.

David:

Uhm, you know how do I continue my business?

David:

How do?

David:

I do this.

David:

Uh, this type of work where I’m not dealing with customers one on one.

David:

Like if you’re in a big box situation or if you’re in a in a store that sells things you.

David:

Know you didn’t have business there?

David:

You know how do I?

David:

How do I worked through COVID and and we’ve got some folks that do personal business here, you know, like Culligan, you know.

David:

How do I?

David:

How do I get these installs done?

David:

What do I do for masks and what I do?

David:

For gloves and what’s the safety protocol, those curves everybody had to deal with those last.

David:

As the national business development manager for the company that I worked for last year, I got stuck with that.

David:

They handed me COVID-19 said we don’t need you to develop business anymore. ’cause nobody going into retail to buy anything.

David:

So we need.

David:

You to help us figure out how we’re gonna keep 35,000 employees safe all across the United States so.

David:

That was a.

David:

Big challenge for me as I know that everybody on this call also.

David:

Had those challenges.

David:

So I tried to go back to the leadership principles that I used then and these are the things that I would teach.

David:

So I would go.

David:

To Maxwell 21 irrefutable laws of leadership. If you haven’t read it, I encourage.

David:

You to get it.

David:

You can download a PDF copy.

David:

Google it, it’s all free, it’s online.

David:

But these are the ones that I.

David:

Use the most.

David:

To start, oops, sorry.

David:

Trying to minimize.

David:

You guys off the box there let me go back one page, my fault.

David:

What I would do is I start with the person themselves.

David:

We’ve all run into these companies.

David:

We’ve all seen companies like this where they put out a really flowery, fantastic mission statement.

David:

They talk about what their principles are.

David:

All of the things that they’re trying to do to serve their customers, but they’re not actually living that, it’s just something they stuck up on a website and, well, you can probably understand that.

David:

Since you’re designing websites as a.

David:

You know, sometimes these mission statements don’t actually match the mission behind.

David:

You know the people behind the actual programs, so I think in order to be an effective or good leader, you’ve got to start with your personal mission statement and a self reflection.

David:

When we’re dealing with addiction and we’re trying to teach people to re assimilate to life and to make better choices in life, there are three things that we stand by at all times and and churches the same way.

David:

If you’re a religious person and it’s principles, character and morals.

David:

I try to put in semi definitions.

David:

Whenever I’m doing a course like this.

David:

So for me the principal question is what fundamental truth or proposition serves as your foundation for your system of belief or behavior or your chain of reasoning our thought process.

David:

So that’s what it means by principles character.

David:

What qualities do you have that make you distinct from other people or places?

David:

Obviously that’s directly translated into how you run business and morals.

David:

What standards of behavior or beliefs do you have about what is and what is not acceptable for you to do?

David:

And I want to throw.

David:

A caveat up here on this one.

David:

Some of you are going.

David:

To say because some of you are.

David:

Probably PowerPoint pros.

David:

Like I am.

David:

I personally feel weird about this one.

David:

This slide is going to seem like it’s out of place when we go through like the last six that I have, but it actually makes sense to me because it’s going to lead you towards the next six so.

David:

I think for business you got to have a solid foundation as a customer service focused business and these are the four bullet points that I came.

David:

With that actually helped me lead a company that serves 35,000 employees. One your market research is essential if you’re not following the trends out there, you’re behind the curve because trends keep changing. They keep going, they’re moving. The goalpost is constantly moving, so you really need to have somebody.

David:

That’s following the trends to see that you’re actually developing in order to stay ahead of your customers needs.

David:

So what’s what’s actually going on in the world that’s out there?

David:

That will help you encourage your customer touch points.

David:

And when I say touch points, you know.

David:

Those are the touches that you have with that person.

David:

Whether you’re talking to them over the phone, your phone oriented business or a touch point can be.

David:

I’m going to use Culligan ’cause that’s the easiest one for me to work off of here today.

David:

Let’s say you’re taking the order over the phone, that’s a touch point.

David:

When your install team goes out there in the field to do that, that’s another touch point.

David:

So you’ve got to really concentrate on all the customer touch points.

David:

I also try to encourage small businesses to to encourage.

David:

The buy local.

David:

Trends that are out there and I put that.

David:

In air quotes, if you can.

David:

If you can see.

David:

Me in the background doing that.

David:

It’s air quotes by by local trends, because right now one of the major trends in the United States and it’s driven by the millennials and the Gen X are by local state regional.

David:

Go away from the big box.

David:

Go away from the major things like that.

David:

So if you can promote.

David:

Your business in the direction of by local trends that will help.

David:

That is done through in my mind a strong social media presence, and I will admit this to you.

David:

The last company that I worked for absolutely hated social media.

David:

And if you’re a friend of mine or you know me on LinkedIn, I’m not going to give you the name of the company ’cause I’m not trying to disparage them, but you can find my resume there.

David:

You’ll see it, they hated social media.

David:

The strange part about that is when you’re employing 35,000 part time employees all over the United States and many of those part timers are between the age of 18 and say, 30.

David:

Most of those I’m going to say kids ’cause I’m 57. Most of those kids will go to social media and look for it first.

David:

They’ll Google it and will provide a great service.

David:

You know his service actually helps people.

David:

They’ll Google it, they’ll go to your website.

David:

They’re going to read what’s up there.

David:

They’re going to look for your principles.

David:

They’re going to look for your mission.

David:

Statement they’re going to look for your characters and then they’re going to go to job sites like, indeed, Monster, Glassdoor, and they’re going to read your reviews.

David:

Now, if you’re not doing social media, you’re not promoting your business through social media.

David:

It’s really hard from a small business perspective to get your message out there.

David:

Uh, I, I believe it was Kim that made this comment.

David:

I could be wrong ’cause I just met you all.

David:

But you know the the Urban Air thing.

David:

The airport comment that she made.

David:

You know, I can’t believe all the services that they have or you know a friend.

David:

Made that comment to her.

David:

Some of that’s because they don’t know where to go look, so you really have to have a strong social media presence.

David:

And I’m not saying that that company does, I’m just using you guys as an example, since you’re on the on the call with me on the zoom call with me today.

David:

So strong social media presence helps.

David:

If they can’t find you on social media, you’re not having a public image.

David:

The public face out there on social media.

David:

You’re missing out on a huge segment of society that that may be purchasers of the products that you’re selling or or or the services that you’re trying to promote through your small business.

David:

I know a lot of people hate social media.

David:

I’m a boomer.

David:

I have a tendency to not enjoy social media.

David:

At least my age group does.

David:

I’m a little different in that in that I kind of embrace it because it’s fascinating for me as a psychology guy to see the thought processes that are going on in mass all over the United States.

David:

So you know I, I’m involved in gabber pages on social media and and I, you know I’m on LinkedIn and you know, I read commentary on LinkedIn and believe it or not, as a 57 year old.

David:

I have a Tik T.O.K account I don’t have.

David:

Much content ’cause?

David:

I don’t create a whole lot of content, but it’s fascinating to see the content that’s on Tik T.O.K.

David:

There’s another one that has millions of followers worldwide.

David:

Easy for you to get your message out there.

David:

Couple of reasons why people don’t follow social media is because of political and cultural issues.

David:

I get it.

David:

You can always just skip past those.

David:

I will tell you this, if you’re new to a social media presence and you’re going to build a social media presence around your business and you currently have a personal social media presence, one of the trip points that you have there is you need to make sure that your personal page matches the thought processes on your business.

David:

Right?

David:

Because there are, and I’m going to air quote this, you can’t see it.

David:

There are stalkers out there that will go well.

David:

That person doesn’t actually believe that because they went to your personal page and they see all the stuff that you say on your personal page.

David:

So you gotta try to make sure those two things match up or keep those two pages as far as apart as humanly possible.

David:

’cause that will trick you up trip you up.

David:

The other thing I will tell you on social media real quick point on that.

David:

And then we’re going to move on is if you’re using social media, use the hashtag trends that are out there as well because that will get you recognized.

David:

Get you a little bit more views and it will help you build your social media presence that’s out there.

David:

Alright, let’s move into some personal thought processes here.

David:

I told you a little while ago.

David:

I’m I’m pretty religious, fairly well read in the Bible.

David:

One of my favorites early on in life was, you know Proverbs 2717, which says iron sharpens iron. One man sharpens another.

David:

Uhm, I believe in that wholeheartedly.

David:

If you take the Bible away.

David:

If you’re not a religious person, just look at the actual proverb itself and let’s talk about iron sharpening man.

David:

Iron sharpeners are the leaders and the team builders that actually align utilizing sharpen.

David:

The talents and strengths of others.

David:

And when I say of others I I mean of the people that are working.

David:

For you.

David:

They have the harness to power out of unity and diversity.

David:

They can create a sense of community and trust and iron sharpeners are focused and aligned on accomplishing a shared goal.

David:

And that shared goal is the goals of your company and how you are, how you want to build that business out, how you’re trying to get that message out to the world.

David:

So how do you achieve the best from your employees?

David:

One of the biggies is going back to John Maxwell is you need to really exhibit your care for the people that work for you, because people don’t care how much you know until they know how much you care.

David:

Uh, just stop and take a a thought for that on that.

David:

For just a second, you know, take a breath.

David:

Think about that for a minute.

David:

Let that ruminate I.

David:

I can use the word contemplate.

David:

On that thought process.

David:

If you show that the words that are coming out of your mouth don’t actually match the level of care that you have for that person, people pick.

David:

Up on that, we all know that.

David:

Again, follow uh gabber site.

David:

I’m in Greenfield, IN.

David:

We have Greenfield gabber followed gabber site and see what people say about each other and to each other.

David:

Follow any commentary thread on any social media page and you’ll see it.

David:

If they pick up on the fact that you don’t care and they being your employees, then they they’re not going to care either.

David:

So again, people don’t care how much you know until they know how much you actually.

David:

Care about them.

David:

Another biggie in business that a lot of business leaders don’t know or were never taught or didn’t have a mentor was you need to provide clear expectations.

David:

Your employees, your people need to know where they stand at all times.

David:

What they’re doing well, and what they need to improve on.

David:

If they don’t know how do they fix it?

David:

I had a guy.

David:

A year or so ago, his favorite quote and it bugs me because it’s an odd quote, but he said people don’t know what they don’t know and it’s true.

David:

So if you’re not providing clear expectations, they’re not going.

David:

To know where they stand.

David:

So how do you achieve the best from your employees?

David:

Engage in regular communications with them.

David:

Accountability again, people don’t know what they don’t know.

David:

Tell them the truth where you’re at, what you plan on doing, where we’re.

David:

Going with this business.

David:

And you gotta remember to have crucial conversations with.

David:

Crucial conversations are the conversations that have to be had.

David:

A lot of us avoid conflict.

David:

You know, as a law enforcement officer in the military guy, I kind of thrive on conflict so it’s easy for me to talk about having these crucial conversations.

David:

But if you, as their leader, aren’t willing to have those conversations, then you’re never going to correct the behaviors that are.

David:

Interfering with your business or bothering most bothersome to you.

David:

So just remember in a crucial conversation, very easy thing to Remember Remember to be hard on the issues while you’re being soft on your people.

David:

Praise them in public.

David:

Correct them in private.

David:

I think we’ve all heard that.

David:

One 1000.

David:

Times before.

David:

The next one is share with credit.

David:

That’s a biggie.

David:

There’s a lot of leaders out there in the world that do not share the credit.

David:

They take all the credit for all the hard work.

David:

Done below them.

David:

If you’re the business leader, you’re the business owner.

David:

You’re going to get all the credit anyway.

David:

It’s your business.

David:

They wouldn’t work there if it wasn’t for you, they wouldn’t have that job.

David:

They wouldn’t have that salary.

David:

You know they wouldn’t have, uh, you know, they’re they’re personalized without you.

David:

They move on to somebody else, so you’ve got to share the credit with the employees.

David:

Let the employees get.

David:

You know a lot of the praise for the.

David:

Credit your business is.

David:

Is reaping the benefits on the other side of it?

David:

Last but not least, you need to speak vision and possibility in your people.

David:

And what I?

David:

Mean by there is by that thought process is.

David:

You need to.

David:

Talk to your people and build them up.

David:

If you don’t encourage them, they’re going to treat it as a.

David:

Job and then your business is going to falter in the long run.

David:

Iron sharpeners as leaders.

David:

Iron sharpener leaders polished the employees in order that they may have an opportunity to grow, expand, learn, share and transform the others that are below them.

David:

So that kind of summarizes everything we just talked about.

David:

My last three slides.

David:

It’s your job as that leader to make sure that they have an opportunity to grow, expand, learn, share, and so that they can transform others behind them, because they will.

David:

If they have a bad experience with you, the person behind them is going to have a bad experience as well.

David:

Plus, if you remember what I said about social media, they’re going to go online and share that bad experience with you as allows the employer.

David:

Lousy business owner, lousy manager or lousy leader.

David:

So you’ve got to try.

David:

To remember those things.

David:

One of my favorite quotes.

David:

Of all time, and we’re just about to wrap this thing up.

David:

My pastor and friend, Marcus Dennis here in the state of Indiana.

David:

I’ve been a pastor for a.

David:

Long time he.

David:

Uses this quote a lot.

David:

We used this quote a lot in the recovery movement.

David:

And that is to never doubt that a small.

David:

Group of committed.

David:

People can change the world.

David:

Indeed it’s the only thing that ever has.

David:

And I put on the screen for you guys to look at their FedEx and Amazon.

David:

Think back 30-40 years ago when FedEx and Amazon first started.

David:

Was started by a small group of committed people.

David:

And look at.

David:

How those two businesses have transformed the world?

David:

We can do it all.

David:

Small businesses can do it.

David:

And then last but not least, I want you to.

David:

Remember it is lonely at the top.

David:

I love this quote. 99% of the people in the world are convinced that they’re incapable of achieving great things, so they end up aiming for mediocre average stop and think about that for a minute.

David:

Think about the.

David:

Amount of work it takes to position yourself to be the best of the best.

David:

99% of the world won’t do that. ’cause it’s too hard. It’s too much work. So what do you end up doing?

David:

You end up throwing yourself into a pool.

David:

Which is the.

David:

Next paragraph though, or the next line, the level of competition is thus fiercest for the realistic goals, thus making them the most time and introduce energy consuming the most realistic goals is that.

David:

Group of average achievers.

David:

So how many average achievers want to be at the top of the average list?

David:

There’s a lot of them.

David:

Tim Ferriss, read the book Fantastic. It’s called the four hour workweek. I would encourage you read Maxwell’s laws of leadership and read.

David:

Tim Ferriss is 4 hour workweek.

David:

Ryan I I did that relatively quickly.

David:

I tried to give you about the 15 minutes that you.

David:

Asked for I.

David:

Am available in this group or any group setting for consultation my.

David:

Information is there on the screen and I think Ryan said he was going to share this with everybody.

David:

So if you need to contact me or feel like one, want to reach out to me?

David:

Generally, I don’t take phone calls from people that I don’t recognize the number, so I recommend you text 1st and say hey, this is so and so I’d like to talk to you about whatever, and then I’ll take the call or send me an email.

David:

Anybody have any questions?

David:

Back to you, Ryan.

Ryan:

Well, David, I’ve actually got one.

Ryan:

One good question that I’d like to ask you.

Ryan:

So out of everything that you’ve ever done through your through your career in the military as a police officer.

Ryan:

And then going.

Ryan:

Into the private sector, can you share with us one of your favorite experiences in a leadership position?

David:

Actually, that was pretty cool.

David:

Anybody here coach?

David:

Have you ever coached anything?

David:

Claire, would you coach?

Speaker: 4

And I coached dance for about 11 years.

David:

OK, and thank you all for raising your hands on that.

David:

I’m going to use Claire as the example for me.

David:

And I think it happens.

David:

It happens in business that’s happened in my personal life.

David:

It happens everywhere.

David:

But when you’ve coached someone for somebody like you coach dance or I used to coach baseball, I used to coach football and you get to see that person come back 10 or 12 years from now.

David:

It’s completely different and you go wow, I had an influence on that person.

David:

The answer to your question is Ryan, one of the kids, and I’m going to say kids on this call ’cause you all look like your older group of people, which is great. I don’t try to offend anybody, but I’m 57 everybody younger and he’s a kid.

David:

But in the Intel program, when I was trying my my guys and gals and I said guys generically so my guys.

David:

As sales staff, their job was to sell Intel Core based computers to people that walked into whatever big box store that we had him in.

David:

Best Buy was where we started, but we were in Walmart target everywhere else as well.

David:

So you know an.

David:

18 to 24 year old. A lot of those kids grew up with those, so they get it.

David:

They understand it, but they didn’t grow up with the leadership side of it, so I had a guy he was my best sales guy on the East Coast.

David:

That’s old for me.

David:

A fantastic kid.

David:

He did everything we asked him for.

David:

You know, we had to have customer engagement pictures.

David:

We had to have, you know we had a.

David:

Form that was.

David:

Filled out, he did everything perfect weekend and week out.

David:

His name Steve Way.

David:

About a month and a half ago, right before Ryan and I connected here, he sent me an email through LinkedIn, sent me an instant message, and then I gave him my email information.

David:

He sent me an email and said, hey, I want to know if you’ll give me a job recommendation. I’m going to go for this position and it was a leadership position as a salesperson. He’s 25.

David:

So I said, yeah, I sent it to.

David:

Him I I don’t.

David:

Know the guy.

David:

I mean, I met him through zoom.

David:

You know it’s like Brian and I are talking, you know, he’s a salesman that worked for me.

David:

I’m heading through zoom.

David:

Encouraged him through zoom.

David:

Talked to him over the phone several times, used a.

David:

Lot of the.

David:

Leadership principles that I that I presented here today.

David:

And about three weeks after I did the letter of recommendation for him, he contacted me again and said, I got the job and I got my.

David:

Own sales staff now so.

David:

You know, for me, that was pretty.

David:

Cool in retail.

David:

You know I’ve had a.

David:

Ton of other experiences.

David:

Law enforcement officer didn’t mention it earlier, but I was a deputy coroner here in my county for about four years as well.

David:

There’s a lot of things out there, but but thanks Claire for raising your hand on that.

David:

I think it resonates with people.

David:

Anybody that’s coached somebody else and you’ve seen him come back.

David:

That’s one of the coolest feelings in.

David:

The world, because you’re leaving a piece of you.

David:

Just like with your children, you’re leaving a piece of you whenever you move on, so I like that experience a lot.

David:

Great question, Ryan, thank you.

Ryan:

Awesome and.

Speaker: 4

David, I’d like to make it sorry.

Ryan:

Oh Kim, go right ahead.

Speaker: 4

Sorry, I just like to make a comment too about how I appreciate you engaging the audience.

Speaker: 4

It matters and it matters to our attention.

Speaker: 4

Uh, span when you ask questions and you know we’re raising hands and we’re engaging and you’re calling out our companies and our names.

Speaker: 4

It matters, so you’re not talking at us, you’re talking with us, so I just appreciate that in your in in your presentation.

Speaker: 4

And I did take a couple of.

Speaker: 4

Pictures of your slides.

Speaker: 4

I’ve been through the Maxwell.

Speaker: 4

Uh, my program’s been years and years ago. I read the book that the study and believe in all of it reminded me I need to resurrect that material because I remember how great that was when I did that with a bunch of girls.

Speaker: 4

In Greenwood, but it’s been about five years ago, so I appreciate that as well.

Speaker: 4

Uhm, so good luck to you.

Speaker: 4

Best of.

Speaker: 4

Luck to you.

Speaker: 4

I hear you’re not the.

Speaker: 4

Bringing in the bacon right now, but you seem to have a lot of knowledge, information and background so.

Speaker: 4

I I just wish you well.

David:

It’ll come and I I appreciate that commentary as well.

David:

It’ll come, I think I’m kind of caught in.

David:

The vacuum that’s out there right now and a lot of it has to do with COVID.

David:

But there’s a large group of people within my age range that are kind of out of work.

David:

Currently I lost my job at no fault.

David:

My from my own.

David:

It was through COVID.

David:

Uh, when retail didn’t go back to selling, which is where my strong points were as a business development manager.

David:

I kind of knew my time was limited, so when February came around and the first quarter didn’t produce the results in retail that they thought they.

David:

Were going to do.

David:

There’s a lot of folks in retail just like me working for major companies.

David:

Business development managers that work with out in the field.

David:

I want this.

Speaker: 4

I’d like to also encourage you to come.

Speaker: 4

Stop saying you’re older at 57. You aren’t older, uhm?

Speaker: 4

I mean, you could look at.

Speaker: 4

It two ways.

Speaker: 4

I mean sure I mean.

Speaker: 4

I’ve got 20 something kids.

Speaker: 4

Uhm, right out of college and so on.

Speaker: 4

But we bring to the table so much, uhm?

Speaker: 4

Well, knowledge and and you know St Smarts and.

Speaker: 4

You know, I.

Speaker: 4

Mean you’ve been in a variety of capacities so.

Speaker: 4

I would encourage you to.

Speaker: 4

Take that mindset away and not say I’m. I’m older at 57 because I don’t think you are. I get that maybe you feel that.

Speaker: 4

That’s why you’re in the position that you are.

Speaker: 4

My husband is.

Speaker: 4

59 Now and he lost his job at 58 during COVID we didn’t work. He didn’t work the entire 2019 or 2020.

Speaker: 4

But you know when he got back out in the job market, uhm, you know he brought.

Speaker: 4

To the table.

Speaker: 4

Just so much knowledge because he’d been in the same cutting tool industry for so long.

Speaker: 4

Uhm, these people were jumping at the opportunity to hire him over somebody who was less experienced so.

Speaker: 4

It’s just my my personal comment.

David:

Separate input I.

David:

I appreciate that input that’s that’s helpful.

David:

One of the things that I.

David:

Did I only say that because?

David:

It’s kind of strange ’cause I get that I get that.

David:

From the millennials and.

David:

The Gen actors all the time.

David:

They I’ve got a friend.

David:

That’s 35 and he’s.

David:

Always calling me pops, but I talked.

David:

To him about 8 days.

David:

A week

David:

He was a district manager when I was a district manager years ago, and he still treats me as his mentor and I.

David:

I talked to him probably four or five times.

David:

The week he’s down in Texas I I stay with that.

David:

I only say that a lot because in the recovery movement I’m trying to convince folks.

David:

A lot of the people that I’m working with are younger I’m I’m trying to convince them exactly.

David:

What you said?

David:

In that, and I’ve got a ton of worldly experiences, there’s things that you know I’ve done right.

David:

Things that I’ve done wrong.

David:

And ways that I can help you.

David:

If you’ll let us do so, so you’re right, it is kind of a bad habit to say it, but I kind of learned that one of the things that we did when I say we, my pastor, is a really good friend of mine.

David:

We have reinvented me.

David:

We’re taking all of those experiences, and it’s a very slow play, but it’s coming.

David:

We managed to pull in a $5 million grant.

David:

From the Department of Justice.

David:

Out of Madison County, Indiana.

David:

Is where it’s being administered.

David:

And what I didn’t know.

David:

And thanks for the clap.

David:

Ryan, what I didn’t know was.

David:

I’ve never been involved in recovery movement until I got into 1-2 years ago. You know, I’ve always been the police officer type that locked you up for doing bad behavior.

David:

I didn’t worry about the other side of it.

David:

Now I’m on the other side of the.

David:

Coin trying to make sure those people are all good citizens.

David:

And it’s it’s different. What I didn’t know was the amount of problems that we’re having in emergency services due to COVID-19.

David:

And that addiction, a lot of it’s alcohol, drugs, depression, mental health problems is is really taken over those professions along with the social issues, the cultural issues, political issues involved in all of those career fields.

David:

Long story short, the grant came out.

David:

Been administered by a mental health group out of Madison County.

David:

My pastor is the secretary general over that group.

David:

And we’ve reinvented a position where I’m going to work for a group called worldwide peer support and put me on their board as a.

David:

Vice president and I’m going to go through peer recovery coaching programs over the next couple of months and it’ll be solely directed at emergency response professionals so that we can offer them some help.

David:

This is a really diverse group.

David:

So cool.

David:

To talk to.

David:

People like yourselves, but what you don’t know about law enforcement and firefighting professions in general is.

David:

There’s a lot of hidden problems because of the crap that we see that most button of those others don’t.

David:

And and and you know you’re taught that the whole John Wayne theory of you know, holding all that stuff in and don’t share the information and you know all that and and you know, we try to protect our families from that so we don’t even talk to our wives and kids a lot of times about some of the stuff that we’ve seen and a lot.

David:

Of times that.

David:

Manifests into.

David:

Problems later in life.

David:

Alcoholism, drug addiction.

David:

Those types of things depression.

David:

Suicide rates if you ever look into it are pretty high amongst emergency responders, so we reinvented we’re we’re working that way.

David:

Reinvention process is very slow and and and I appreciate you telling me to drop a.

David:

The 57 thing, but I’m.

David:

Not a very patient person, so this this process is killing me.

David:

I really want to.

David:

Be out there doing what I’m doing and instead.

David:

You know this is cool.

David:

I haven’t had an experience like this in a while, so I’m kind of glad to be here with you guys today too.

Speaker: 4

Hey Ryan, I I hate to monopolize this, I’ll just leave it at this I.

Speaker: 4

Think maybe David would be.

Speaker: 4

It would be beneficial for him to reach out to Tony Dauster with entrepreneur leadership if you could.

Speaker: 4

If you think that’s a good idea as well, would you shoot his information to David?

Ryan:

Absolutely good suggestion, Kim.

Ryan:

OK.

Ryan:

I’ve got it in my notes.

Ryan:

Now, so there’s a record that it happened.

David:

I put it in my notes.

David:

Do you see my note page?

Ryan:

Oh wow.

David:

Anybody else keep notes like this?

Ryan:

Not that extensive.

David:

All right, I’m going to use the phrase I.

David:

Was told I wasn’t.

David:

Allowed to use I’m old.

David:

I don’t remember stuff very well, so I write these things.

Ryan:

Oh David to Kim’s point. I’m 32 and since at least middle school I had to. If I didn’t write it.

Ryan:

It it never happened.

Ryan:

Yeah I I don’t remember it when I walk away from it and I I can’t imagine that improves as life goes on.

Ryan:

So it’s something that everybody struggles with.

Ryan:

There’s too many things coming from all directions.

David:

That’s why I said earlier I.

David:

I’m not that guy that can remember word for word scripture.

David:

But I know it.

David:

If you quoted, I’m like.

David:

Oh yeah, I know that.

David:

Concept I know where it’s at.

David:

I just don’t remember the scripture word for word.

David:

Can’t do it.

Ryan:

Does anyone have any other comments or questions for David?

Ryan:

Alright, well let’s give him a hand for.

Ryan:

His presentation today.

David:

Thank you.


Recent Posts in the Library